Terms & Conditions
Privacy Policy
Inviting Invitations does not collect information from its visitors without their prior knowledge. Inviting Invitations understand that the information you provide to us is private and confidential and will not pass on any information obtained either via the website or through customer generated sales and enquiries via email, phone, fax or mail to third parties.
When making any purchase through this website we will ask you for personal information, such as your name, email address, address, etc. This information is never shared or sold to any other company.
If you wish to receive communication from Inviting invitations, you will need to opt in to our subscription service when you make a purchase. If you wish to opt-out of receiving communication from Inviting Invitations, send an email with Unsubscribe in the subject line to enquiries@invitinginvitations.com.au
This site contains links to other sites. Inviting Invitations is not responsible for the privacy practices or the content of such Web sites.
Inviting Invitations may vary this statement at any time by publishing the varied Privacy Policy on the website, www.invitinginvitations.com.au.
Prices & Payment
Prices are in Australian dollars and include 10% GST. Prices are subject to change without notice. Payment can be made by credit card (VISA, Mastercard or Amex (3% surcharge applies to Amex payments) or internet banking transfer. Full payment is required prior to printing of your product as requested in the check out process. An invoice will be emailed to you along with a PDF of your order once full payment has been received.
If you have ordered and not yet paid, you can still pay through our credit card Site: (either click on the link below, or copy and paste into your web browser).
http://www.invitinginvitations.com.au/payments Enter your order number and the total dollar amount payable.
Or you can also direct deposit into our account.
Bank: St George
Account Name: Inviting Invitations
BSB: 112879 Account: 127837625
Reference: Please quote your order number, or surname
Custom Design ' Just for You' - payment terms
Custom designed invitations and products will be quoted separately - discounts do not apply. Each custom designed order takes time and creativity. As such we require a deposit before we commence designing your invitations. Final payment will need to be made upon approval of final artwork. We are unable to print and complete your order until full payment has been made.
Delivery of your order to anywhere in Australia is FREE. All orders within Australia shall be shipped using Australia Post. Products should be received within 7 (seven) working days of placing your order, unless otherwise advised by Inviting Invitations. Custom designed orders may take longer, however this will be advised to you at the time of placing your order. If your order is not received within the time specified, Inviting Invitations shall endeavour to trace your order or replace at no cost to the customer. No responsibility is taken for damage to goods caused by Australia Post.
To ensure your goods are traceable, we offer express post, printing in 5 working days, delivery in 6-7 working days.
If your order is urgent and requires shipment sooner, we have Express Print and Post as an option, this extra $25 charge ensures priority on our print press, within 3 working days of order confirmation, and delivered by the 4th working day using express post.
Delivery within Sydney: next working day
Between cities and large towns in the same state: 1 - 3 working days
Between other locations within the same state: 1 - 3 working days
Between adjoining east coast capitals (including Adelaide): 2-3 working days
Between other capital cities: 3-5 working days
To other interstate locations: 4-6 working days
These timetables are guidelines only and based on reasonable expectations and experience.
International orders may be placed, however may be subject to additional import duties and taxes.
Proofing & content
Inviting Invitations shall provide a final layout during the design of your invitation, including a final PDF of the design delivered by email upon payment confirmation. It is the responsibility of the customer to ensure all text and content are correct. Inviting Invitations does not take responsibility for customer omissions or errors. Spelling and punctuation checks are the responsibility of the customer. Once submitted by the customer in the checkout section, printing of your invites will commence within 12 hours of payment and guest list if applicable being received, unless you contact us. If printing has commenced, and the customer requires changes to be made, a reprint charge of the total order amount less 10% VIP customer discount will apply.
Colour may vary due to the printing process. We recommend using hi-resolution images on our photo/image upload products. Low-resolution images will produce an inferior result.
Inviting Invitations may at our discretion improve your design/layout if we feel the font size or picture size will not achieve a good end result. If this is markedly different than the proof you have received, we will contact you to advise of the change to seek your approval.
Inviting Invitations shall not tolerate nor accept any responsibility for customers’ text. Derogatory, abusive or misuse of language must not be used. Inviting Invitations reserves the right to reject orders if such language is used.
Refunds
We offer a 7-day refund policy on printed invitations and products if the product you have received is not as shown on your proof. Items must be returned within 7-days in their original packaging, unused and undamaged. Prior authorisation must be obtained before returning any goods. Goods that are ordered incorrectly will not be refunded. No refunds will be given on custom designed invitations.
If you have changed your mind, orders may be cancelled and a full refund given if no printing has commenced. Please contact us to check the status of your order. Cancellations will only be accepted by email or phone.
Email: orders@invitinginvitations.com.au, Ph: (02) 9999-6597 or (03) 9533 4111
Please note that printing of your order will commence within 12 hours of your order being placed and payment confirmation - Sunday through to Thursday, unless contacted by the customer.
If printing has commenced, and the customer requires changes to be made, a reprint charge of the total order amount less 10% VIP customer discount will apply
Minimum Order
Inviting Invitations has a minimum order of 10, except individual greeting cards (1) and gift tags (20). If an additional order is required immediately after the first order is printed, quantities other than 10 or more will be considered by contacting orders@invitinginvitations.com.au for a quote.
Supply & Stock
Inviting Invitations use 170gsm gloss, 250gsm white shimmer, 300gsm gloss single sided or 280gsm hi-white matt stock unless otherwise specified. All orders are subject to the availability of materials and paper stock shown. We reserve the right to substitute stock to the closest alternative without notice on the advice of paper merchants and our printer for quality result purposes.
Should Inviting Invitations be unable to supply to the specifications of the ordered product, this shall be advised to you within 12 hours of placing your order and an alternate option given. You are under no obligation to accept the alternative option.
Inviting Invitations is not liable and shall accept no responsibility for inability to supply due to terrorist activity, acts of God, fire, flood, war, strikes or sabotage.
Ownership/Copyright
All designs remain the property of Inviting Invitations and may not be sold, copied or reproduced without written permission from Inviting Invitations.
If a photograph has been taken by a professional, the photographer owns that Copyright unless you have a written agreement that states otherwise. By agreeing to these Terms & Conditions, you accept that you have written permission to reproduce and distribute the photograph and indemnify Inviting Invitations from any liability associated with the photograph that you have uploaded.
You must not download or copy any of the content in this site without written permission from Inviting Invitations.
Site concept and designs remain the property of Inviting Invitations.
We reserve the right to amend these terms and conditions at any time.