Customer Pledge

We`ve invited over 1 million guests to occasions around the globe. As Australia`s most committed invitations company, you can be assured that your guests will love your invitations too.

Our Customer Care Pledge to you

Prompt Delivery
Your order will be delivered in the time frame chosen, either express print and post (5 business days) or standard express (8-14 working days), from your order payment and artwork approval. We use the Australia Post Express Post delivery network. Each of our wonderful orders is carefully packaged to ensure protection from door to door.

High Quality
All invitations and cards are printed on high quality digital approved card. Our designers and printers are in house - that’s right we don’t rely on other people to print for your special occasion. Our quality checking process means nothing goes to print or gets printed without our designers approving the layout. Our inhouse printer has over 20 years of print knowledge, bringing high run production values, quality and integrity to your occasion, no matter how big or small.

Our locally sourced card ranges in thickness from 280-300gsm, there’s no photo paper here. So you and your guests are left with a lasting impression. Matching envelopes ensure the final look of your special event.

Affordable
Even though we have high quality cards, it doesn’t mean we are expensive. How do we do it? We design and print inhouse - no outsourcing to other printers. Our buing power means we can pass on cost savings directly to you.

Design support
Our Melbourne design studio is happy to talk to you before you order to discuss your requirements, whether it be assurance that your online design will print as you see it, or creating a brand new design piece to suit your theme and occasion.

Guaranteed
100% satisfaction guaranteed or a full reprint until you’re satisfied.

Customer Care
Our wonderful sales team can help guide you through our site, and assist with order quoting and set up. They won’t rest until you’re happy!